Outcomes:

• Successfully deployed the first client on the new platform with strong adoption driven by embedded super users.

• By the second implementation, only minor adjustments were needed to meet client-specific needs.

• By the fourth rollout, clinical teams were fully self-sufficient, requiring minimal informatics oversight.

• Standardized documentation workflows and user interface design significantly improved operational efficiency and regulatory readiness across nursing programs.

Impact:
This initiative not only streamlined nursing workflows but also laid the foundation for future integration of clinical decision support and machine learning tools—ensuring scalability, compliance, and sustainability in delivering high-quality patient care.